We're seeking a driven and results-oriented Specialist to join our thriving Customer Operations team in Pune. In this role, you will be the first point of interaction for our customers via our web chat platform. You'll deliver exceptional service, check here addressing a wide range of concerns in a timely and effective manner.

If you have a strong understanding of customer service principles, are proficient with technology, and demonstrate excellent communication techniques, we encourage you to apply.

• Responsibilities include:
• Responding to customer questions via live chat
• Resolving with technical issues and providing service information
• Maintaining accurate customer records in our platform
• Collaborating with other departments to ensure a seamless interaction

Join Eclerx as an Inbound Chat Analyst in Pune

Are you driven about providing excellent customer service? Do you have a knack for interacting with people online? If so, then this role might be perfect for you! We are currently seeking skilled Inbound Chat Analysts to join our team in Pune. As an Inbound Chat Analyst, you will be the first point of interaction for our customers via live chat. You'll address their queries, deliver support, and maintain a positive customer experience.

At Eclerx, we offer a stimulating work environment where you can grow your skills and contribute in our success. We also provide rewarding compensation and benefits packages to ensure our employees are recognized.

Are you interested in this exciting opportunity, please send us your application today!

Customer Support : Live Chat Specialist Role at Eclerx Pune

Are you a enthusiastic individual with proven communication skills? Do you excel at helping clients resolve their issues in a timely and effective manner? If so, then this rewarding Inbound Chat Analyst Opportunity at Eclerx Pune could be the perfect fit for you!

At Eclerx, we are dedicated to providing exceptional customer service. Our team of talented experts work together to provide a seamless customer experience.

• As a Customer Operations - Inbound Chat Analyst, you will be responsible for:
• Addressing to user questions via live chat in a professional manner.
• Handling common concerns effectively and efficiently.
• Escalating complex issues to the appropriate team .
• Ensuring a helpful customer experience.

If you are eager to join our dynamic team and make a positive impact on our customers, we encourage you to apply!

Exciting Opportunity at Eclerx! Inbound Chat Analyst for Customer Operations (Pune)

Eclerx is on the hunt for a skilled and passionate Inbound Chat Analyst to join our growing team in Pune. In this important role, you will be the primary liaison for our valued customers, providing top-notch support via live chat. If you have a strong understanding of customer service principles and a ability to address customer queries effectively, we encourage you to join us!

• As an Inbound Chat Analyst, you will: Contribute to a positive customer experience
• Responsibilities include: Maintaining accurate records of customer interactions
• Qualifications: Strong problem-solving abilities

We offer a rewarding work environment and the opportunity to grow your career in a leading business. Apply today and become part of the Eclerx team!

Launch Your Career as an Inbound Chat Analyst at Eclerx Pune

Are you a driven individual with exceptional communication skills? Do you flourish in a fast-paced environment and appreciate helping others? If so, then an inbound chat analyst role at Eclerx Pune might be the perfect opportunity for you!

At Eclerx Pune, we are committed to providing our customers with a seamless experience. As an inbound chat analyst, you will be the primary liaison for our clients, resolving their inquiries in a professional manner.

• Gain valuable experience in the customer service industry
• Develop your communication and problem-solving skills
• Work in a collaborative and supportive team environment
• Be rewarded with competitive compensation and benefits

If you are eager to learn and grow, we encourage you to apply today! Join our team at Eclerx Pune and make a difference in the lives of our customers.

Associate - Customer Operations: Inbound Chat Role at Eclerx (Pune)

Are you a enthusiastic individual with proven customer service skills? Do you enjoy solving customer inquiries in a fast-paced environment? If so, then this exciting opportunity at Eclerx might be perfect for you! We are actively seeking an Analyst - Customer Operations: Inbound Chat Role to join our supportive team in Pune.

As an Inbound Chat Associate, you will be the first point of communication for our valued customers, delivering timely and helpful solutions to their concerns . You will leverage your skills to troubleshoot a variety of customer issues through our virtual support system.

• Responsibilities include but are not limited to:
• Promptly and professionally responding to inbound chat inquiries
• Identifying and understanding customer needs
• Providing clear and concise solutions to customer problems
• Documenting customer interactions accurately
• Collaborating with other team members to ensure seamless customer service

If you are a customer-focused individual with strong communication skills and a commitment to delivering exceptional customer experiences, we encourage you to apply!